Rent Board Notice Regarding COVID-19

Updated: 4/7/20
 

The Rent Board continues to monitor the ongoing situation regarding COVID-19 (Coronavirus Pandemic). Pursuant to the Declaration of Local Health Emergency Regarding Novel Coronavirus Disease 2019 (COVID-19) and the Order of the Health Office No. C19-05b (revised) of March 13, 2020, aggressive recommendations have been issued to slow or reduce the spread of the COVID-19 virus. With the health and safety of the community in mind, the Rent Board will be implementing the following changes to its ordinary procedures:

  • Immediate closure of the Rent Board’s front counter service.
  • Administrative postponement of some hearings and mediations.
  • Cancellation of board meetings.

Phone Counseling

Phone counseling will continue to be available at (415) 252-4631 during regular hours: Monday through Friday, 9:00 a.m. to 12:00 p.m., and 1:00 p.m. to 4:00 p.m.

Document Filing

For filing of documents with few pages, including eviction notices, buyout agreements and declarations, tenant petitions, tenant hardship applications, and duplication requests we ask that you scan and attach your documents in PDF format and send them to the following email address: rentboard.311@sfgov.org. Please indicate your name, phone number, the property address and case number, if any, in the email. Results of duplication requests will be mailed back to the requestor. While all documents submitted by email are considered to be “filed” at our office at the time of receipt, the Rent Board is currently unable to return file-endorsed copies of email submissions via email or postal mail. If a file-endorsed copy of a submission is needed immediately, please mail us a second copy of the document together with a pre-addressed stamped envelope with an explanation of the request.

 

For filing of larger documents such as large capital improvement petitions, please mail those to the Rent Board at 25 Van Ness Avenue, Suite 320, San Francisco, CA 94102.

 

Please understand that it may take longer than usual to process new document filings or to fulfill duplication requests at this time.

Where a Hearing/Mediation Has Been Scheduled

All hearings and mediations scheduled through April 17th, 2020 have been postponed until further notice. Parties will receive notice of the rescheduled hearing or mediation date in the mail. 

Commission Meetings

The March 17, 2020 regular commission meeting, (together with the scheduled public hearing) and the April 14th, 2020 regular commission meeting have been cancelled.

Please check the website periodically for updates. We thank you for your cooperation and understanding.