Topic No. 011: Rent Board Contact Information and Hours

The Rent Board’s office hours have changed. For COVID-19 related service updates, please visit this webpage for a description of our current services.


The Rent Board is located at 25 Van Ness Avenue, Suite 320 (at Market Street), San Francisco, CA 94102-6033.

Office Hours

Our normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, except holidays.

Phone Hours

Counselors are available by phone from 9:00 a.m. to 12:00 noon and from 1:00 p.m. to 4:00 p.m., Monday through Friday. The counseling number is (415) 252-4600.

Email (for document filing only)

To file documents that contain only a few pages (including eviction notices, buyout agreements and declarations, tenant petitions, tenant hardship applications, and duplication requests), we ask that you scan and attach your documents in PDF format and send them to the following email address: Please indicate your name, phone number, the property address and case number, if any, in the email. Regular document filing hours are 8am-5pm, Monday-Friday. Documents emailed after 5pm will be stamped as received the next business day. Please note that the Rent Board is currently unable to return file-endorsed copies of email submissions via email or postal mail. If a file-endorsed copy of a submission is needed, please do not submit the filing by email. Instead, mail us the original plus a copy of the document together with a pre-addressed stamped envelope with an explanation that you are requesting a file-endorsed copy.

Rent Board Forms

Rent Board forms are available at our office or to view and download from the Forms Center on the Rent Board’s website,


September 2020